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About Gemshow-Online - Bali Beads, Sterling Silver Beads, Copper Beads and More!

Gemshow-Online is under new ownership but still based in beautiful southern California.  Gemshow went online in 1999.  We specialize in high quality sterling silver beadssterling silver findings, chains and charms at very competitive prices.  We also carry  Bali beads, 14KGF beads and findings and a beautiful selection of Malibu-style beads.  We are a leading provider of the popular Toho Seed Beads and have over 600 styles and lucsious colors.  Swarovski and other imported crystal beads, high quality Sterling Silver and Pewter Alphabet Beads, Griffin silk bead cord, Beadalon stringing wire, jewelry making tools and other types of jewelry supply, Israeli  bronze and pewter beadsgemstone beads, and copper beads round out the extensive inventory of Gemshow-Online.   We are striving to meet the needs of our customers and will special order items if available through our suppliers. We have new products arriving weekly so keep visiting our online store to see what we've added in the coming weeks and months.  Tell us what you want;  we'll order it for you!

 FREE SHIPPING

Our low prices include free shipping on orders $50 and over via USPS with tracking.  For smaller orders we add $3.00 for shipping domestically; smaller international orders will be charged $5.95 for shipping and handling.   Sorry, no shipping to Mexico or Nigeria. USPS Express Shipping is available in some areas for Saturday or Sunday delivery (US only) for $28.00.  Our local post office does not accept Express Mail packages after noon.  Express Mail orders need to be received, packed and delivered to the post office so we need them in our office before 11:00 a.m. Pacific time.   Some US locations do not offer overnight mail.  Please check with your local post office.

Due to increases in the cost of international postage, we will no longer ship multiple orders to the same address.  We will combine them for free or $5.95 shipping.

Customer Service

Diane and Carrie are our Customer Service managers at Gemshow.   Both are highly knowledgeable about our products and happy to take emails or phone calls to help in any way. Don't hesitate to contact them for help with orders, shipping, refunds, or special orders.  They are available by email: customerservice@gemshow-online.com. Our Customer Service phone is 951-299-7045.

Our policy is to delight our customers in every way with high quality products and outstanding customer service.  Our return policy is liberal.  We will accept returns of regular and sale priced (not clearance) merchandise for full refund for any reason within 30 days.   Clearance items will receive store credit for returns.  Returns received after 30 days will receive store credit.

 Privacy Policy

Although this website collects information you provide for the immediate transaction and at your request to keep you informed of updates and special offerings, we don't collect any information you do not specifically provide, and we don't resell any information. Gemshow-Online will not rent, sell or otherwise provide information to any third party except as legally compelled or integral to the immediate transaction (credit card information to the processing service). 

Disclaimer

Although a picture in .jpg format in an online catalog can show a great deal, the quality of digital imaging is still not perfect. Color also varies on different monitors and graphic cards. We hope that our photo service will reduce some, if not all, possible misunderstandings and make your web order experience easier and happier. Please be aware that virtually all of our Bali style silverare handmade and there are variances from item to item. Our photos are representative of the entire supply of an item but the one you receive may not be exactly as pictured. We apologize if you are disappointed; we will be happy to exchange or refund at your request.

FREQUENT QUESTIONS & ANSWERS

Do you sell to the general public?

Yes we are happy to sell to everyone. We will collect sales tax for all California shipments unless you provide us with a valid California resale permit. We ship FREE via USPS mail on orders over $50.00. There is a $3.00 charge domestically for smaller orders.  We charge $5.95 for smaller International orders which are shipped 1st class.

What is the minimum order?

There is no minimum that you must order.  A $3.00  shipping fee is applied to orders less than $50.00;  $5.95 for smaller international orders. All orders over $50.00 receive FREE shipping.

What is your return policy?

No RMA needed, No restocking fee, just a full refund on anything you return to us.  Please return within 30 days of receipt of goods otherwise we will issue store credit.  Freight and insurance costs are not refundable. Merchandise must be returned in its original condition. Returns of any significant value should be sent back via a carrier with a reliable tracking system to assure delivery or use USPS delivery confirmation.

Printed Catalog

Unfortunately we do not provide printed catalogs. Our inventory changes too frequently to keep a printed catalog up to date.

Payment Options

We will accept Visa, Mastercard, and Discover credit card payments upon approval by our Merchant Account (Processed at time of check out). We can no longer accept checks or money orders however we will accept Paypal payments (also processed at time of check out).  Credit cards and Paypal are both charged when you check out, not when your order is shipped.

Copyright Notice

We are happy to share our pictures and text with any of our customers but we request you email us in advance for permission to use them. We reserve all rights for unapproved use.